York Road Surgery - News

Missed Appointments

In the month of March 2025 62 appointments were missed at this practice This equates to 16 hours wasted time. Please let your GP practice or clinic know if you no longer need your appointment so someone else can use it. We have introduced a new appointment reminder system which also allows patients to cancel their appointments and this seems to have had a positive impact on our did not attend rates. We thank our patients that are using this service.

Friends & Family Test

Thank you to all our patients who have taken the time to complete our Friends & Family Test following their appointments over the past month.

DID NOT ATTEND POLICY

Every missed appointment costs the NHS money. If you are unable to attend an appointment it is vital you contact the surgery to cancel the appointment to make it available for another patient. If you fail to attend an appointment, or the GP surgery is notified less than 30 minutes before the appointment time, this will be registered as a DNA or did not attend/failed to attend. Cancellations notified with less than 30 minutes warning will lead to an appointment slot not being used and a waste of GP resources.

Abuse is not in a days work

NHS South Yorkshire are supporting health and care staff across the region to stop aggressive and abusive behaviour from patients and members of the public under a zero-tolerance approach and public campaign backed by South Yorkshire Police called #NotInADaysWork.

PHONE LINES DOWN

URGENT Please be aware our phone lines are down this morning. Please bear with us as we try to get this fixed

SWAP TO STOP SMOKING

The "Swap to Stop" scheme is a UK government initiative, in partnership with the NHS, that encourages smokers to switch from cigarettes to vaping, offering free vape starter kits and support to help quit smoking.

Spring Covid Booster

The Spring Covid booster campaign will start on 1 April and run until 17 June. Vaccinations will be offered to: adults aged 75 years and over residents in a care home for older adults people aged between six months and 74 years with health conditions that make them more vulnerable Those who will turn 75 years old between 1 April and 17 June 2025 can have the jab

MISSION STATEMENT

MISSION STATEMENT High quality healthcare for those we care for in a safe environment. Accessible care for all with respect and wellbeing at the heart of all we do. We are accountable and we understand values

PPG MEETING DATES

Would you like to be involved in our practice PPG meetings - Please see the enclosed poster giving you all the details of how to join and the relevant dates. Please note these dates have recently been updated. We look forward to seeing you

Update your contact details

It is important that we have up-to-date contact details for you, so we can let you know about screenings, vaccinations and appointment reminders.