York Road Surgery - News

PHONE LINES DOWN

URGENT Please be aware our phone lines are down this morning. Please bear with us as we try to get this fixed

SWAP TO STOP SMOKING

The "Swap to Stop" scheme is a UK government initiative, in partnership with the NHS, that encourages smokers to switch from cigarettes to vaping, offering free vape starter kits and support to help quit smoking.

Spring Covid Booster

The Spring Covid booster campaign will start on 1 April and run until 17 June. Vaccinations will be offered to: adults aged 75 years and over residents in a care home for older adults people aged between six months and 74 years with health conditions that make them more vulnerable Those who will turn 75 years old between 1 April and 17 June 2025 can have the jab

MISSION STATEMENT

MISSION STATEMENT High quality healthcare for those we care for in a safe environment. Accessible care for all with respect and wellbeing at the heart of all we do. We are accountable and we understand values

DID NOT ATTEND POLICY

Every missed appointment costs the NHS money. If you are unable to attend an appointment it is vital you contact the surgery to cancel the appointment to make it available for another patient. If you fail to attend an appointment, or the GP surgery is notified less than 30 minutes before the appointment time, this will be registered as a DNA or did not attend/failed to attend. Cancellations notified with less than 30 minutes warning will lead to an appointment slot not being used and a waste of GP resources.

PPG MEETING DATES

Would you like to be involved in our practice PPG meetings - Please see the enclosed poster giving you all the details of how to join and the relevant dates. Please note these dates have recently been updated. We look forward to seeing you

Friends & Family Test

Thank you to all our patients who have taken the time to complete our Friends & Family Test following their appointments over the past month.

Missed Appointments

In the month of February 2025 76 appointments were missed at this practice This equates to 19½ hours wasted time. Please let your GP practice or clinic know if you no longer need your appointment so someone else can use it. We have introduced a new appointment reminder system which also allows patients to cancel their appointments and this seems to have had a positive impact on our did not attend rates. We thank our patients that are using this service.

Early closing for training

Please note the surgery will be closed from 12pm on the following dates in 2025 for staff training and development.

Childhood Vaccinations

It's important that vaccines are given on time for the best protection, but if you or your child missed a vaccine, contact your GP to catch up. SPEAK TO YOUR GP SURGERY IF you think you or your child have missed any vaccinations you or your child have a vaccination appointment – but you've missed it or cannot attend Your GP surgery can book or rearrange an appointment. It's best to have vaccines on time, but you can still catch up on most vaccines if you miss them.