Back to News
Friends & Family Test
Posted or Updated on 2 Apr 2024
Thinking about your GP practice overall, how was your experience of our service?
Have your say to improve your care
We would like your feedback on the care or treatment we give you any time you visit your GP or have contact wiht the practice. It doesn't take long.
Put us to the test and tell us what is working and what we can improve. You can say what you think without giving your name and we will use the information to plan improvements to our services.
The NHS Friends and Family Test: www.nhs.uk/friendsandfamily
Please see below our results for March 2024
Thinking about your GP practice overall, how was your experience of our service? 144 responses
Very Good 73.6%
Good 16.7%
Neither Good nor Poor 6.9%
Poor 0.7%
Very Poor 1.4%
No appointment 0.7%
We have enclosed a random selection of comments from our Friends & Family test for you to view from the past month
Pleasant staff, on time appointment.
Friendly service
Friendly , helpful staff
Because I got the antibiotics I needed
Kind, caring and helpful
First time I have seen a doctor in a while and she was very good
Everything went well.Everyone was helpful
The service was prompt and professional
Efficient friendly service
The prescriptions are working well.
Appointment on time. Doctor very approachable and caring.
It is quite easy to get an appointment when you need it.
Ontime, very friendly, imformative, no pressure
If I have ever had a problem it's been sorted
Always great service and very polite and helpful thank you
The doctor was very polite and friendly and listened to what I have to say
Polite helpful staff
Informative polite & punctual
Promt service and treatment
Made me feel at ease and very polite
Excellent service throughout
I was given an appointment straight away and GP was excellent
Very helpful and a pleasant manner.
Did not wait long
Safety and welfare of the patients is self evident.
Prompt response from surgery re appointment, excellent service from practice nurse.
Very thorough and professional
The doctor listens to me very well
The doctor was really good, really helpful and very easy to talk to!
Pleasant and efficient staff in all sections, who are always willing to help. Pass on my thanks to them all.