Thinking about your GP practice overall, how was your experience of our service?
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We would like your feedback on the care or treatment we give you any time you visit your GP or have contact wiht the practice. It doesn't take long.
Put us to the test and tell us what is working and what we can improve. You can say what you think without giving your name and we will use the information to plan improvements to our services.
The NHS Friends and Family Test: www.nhs.uk/friendsandfamily
Please see below our results for December 2024
Very Good 73.4%Good 17.7%Neither Good nor Poor 5.1%Poor 0%Very Poor 3.8%17.7%
Please see below a few comments taken from December's feedback
Always efficient, thorough and feel comfortable. All staff are pleasant and patient.
Was seen on time and the nurse was very friendly
It was booked by my doctor very quickly
The staff are very polite and helpful my appointment was on time all in all a very good experience 💖
Quick appointment and good communication
They are always available when I need them, informative and explain to me in simple terms what is causing me problems when I ask questions.
Leanne was friendly and professional as always it made a pleasant visit we didn’t have to wait over our appointment time
This was a telephone appointment which I received at the appointed time and the nurse was very professional and helpful.
it was good
The doctor was very understanding and professional
My appointment was on time
Quick appointment and nice receptionist with Doctors
Very friendly and professional staff and very caring.
The best doctor he has a very friendly approach towards children. My daughter says he is the best and is her favourite doctor.
On time and friendly
Good service, on time and most efficient.
Very helpful on time
I was attended to promptly.
Phoned up and got an appointment straight away
Professional yet friendly staff, clean environment
Because it was very good
Receptionist was great and listened to patients needs
Always available when I need them.
Easy to book in. Minimal time spent waiting.
Very polite seen before my appointment time nice surgery
Awesome
Easy
I was seen at the designated time, the nurse ( Lee Anne) was polite and friendly and she carried out the procedure quickly and effectively.
Needed a referral receptionist booked me to see gp next day from start to finish excellent service
Prompt service and very good staff
Very good personality of all
Text messages booking appointment and subsequent reminder. Timely pleasant service at the surgery
I was seen on time, and I went for blood tests which was carried out proficiently.
The GP listened and sent a prescription to my local chemist. I was able to pick up my medication same day. Reception staff member very helpful as always.
They are professional in there duties
On time pleasent staff no problems