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Friends & Family Test
Posted or Updated on 1 Apr 2025
Please see below our results for March 2025
Have your say to improve your care
Thinking about your GP practice overall, how was your experience of our service?108 responses
78.7% Very GoodGoodNeither Good nor PoorPoorVery Poor15.7%
We would like your feedback on the care or treatment we give you any time you visit your GP or have contact wiht the practice. It doesn't take long.
Put us to the test and tell us what is working and what we can improve. You can say what you think without giving your name and we will use the information to plan improvements to our services.
The NHS Friends and Family Test: www.nhs.uk/friendsandfamily
Please see below a few comments taken from March's feedback
was provided with an appointment at a convenient time and date for me. The appointment was completed efficiently and successfully.
Friendly but still professional.
The appointment was on time. Yhe doctor was very kind, helpful and professional.
Very pleasant service
Always get a appointment no trouble always lovely staff at reception and the doctors and the nurses are great and lovely people always make me feel welcome and relaxed
No waiting in surgery before seeing doctor
Promt service
My appointment was quick and she was very good with me
It was my first time at the practice! Everyone was very friendly! The nurse i saw was informative & very understanding, friendly & approachable!
Polite and friendly
Friendly efficient staff. The appointment was carried out at the agreed time.
Very professional and friendly
I can’t express my gratitude-and support I have received from my gp. My family and I have been with the practice for 35 years - I have encountered so much care and understanding over the years. The practice has always put my health and well - being first . I can’t thank them enough.
Short waiting time, Staff are very helpful and respectful,
They are polite and do things promptly
Nurse was friendly professional and chatty
Everyone involved were welcoming focussed professional and efficient.
Straight in. Sorted. Straight out
There is no time wasting
The GP has asked all my symptoms patiently and noted the tiniest details also..I was very comfortable and assured and felt got best treatment.Thank you
Empathetic Polite Knowledgable answering questions we had Called in for our appointment on time
I managed to get in on the same day. Also got treated the doctor was very nice
Good response from team
We always receive excellent service at practice, very helpful staff , easy to book appointments.
Always receive excellent service
It really has changed at this surgery so helpful can get an appointment and staff are helpful
Appointment on time. Nurse friendly and efficient . Given comprehensive information as to procedure.
Always a smile and excellent service
Excellent management of health with appropriate referrals to continue health management
Vey helpful and friendly staff
Went in on time nurse was amazing
Caring, considerate and compassionate
Booked online saw the gp I wanted. Dr Garaparti was amazing. Wasn’t rushed I was reassured and she made a scary experience very present. Should be more doctors like her. Deserves a huge shout out.
Good appointment time and staff are the best I have ever seen. Honestly my GP should be awarded as best in Rotherham
Great service lovely people always helpful
Efficient prompt service
Everyone was polite efficient and very professional
Happy with the service thank you
My appointment was on time, the Doctor/Nurse was very polite and informative.
Clean, with helpful friendly staf who remain professional
Pleasant staff and no waiting .
Always helpful