Back to News
Friends & Family Test
Posted or Updated on 4 Nov 2024
Thinking about your GP practice overall, how was your experience of our service?
Have your say to improve your care
We would like your feedback on the care or treatment we give you any time you visit your GP or have contact wiht the practice. It doesn't take long.
Put us to the test and tell us what is working and what we can improve. You can say what you think without giving your name and we will use the information to plan improvements to our services.
The NHS Friends and Family Test: www.nhs.uk/friendsandfamily
Please see below our results for October 2024
Thinking about your GP practice overall, how was your experience of our service?218 responses
Very GoodGoodNeither Good nor PoorPoorVery Poor23.4%
Please see below a few comments taken from Octobers feedback
Everything about my appointment was on time thank you
Very efficient
Seen too on the same day as I booked a appointment Great Service
they were very kind gentle and fast
I actually got an appointment that suited me
Excellent personal skills and professionalism from the clinical staff
Appointment same day very friendly helpful and understanding
The nurse was nice a d caring
Appointment on time
Everything was discussed thoroughly in a friendly manner
Quick in and out
Straight, in and out ,
Very promp and professional as always
The receptionists are accommodating. Dr Chandra is always willing to answer queries and explain reasons for his clinical decisions regarding my Mothers dementia.
Always an appointment very good
Found the service’s very good
Efficient and on time and very polite
Always friendly staff. Appointments are easy to book on the app and on the phone.
Phlebotomy nurse was brilliant
Understanding doctor