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Home > News > Friends & Family Test

Friends & Family Test Posted or Updated on 2 Jun 2025

NHS Friends and Family Test - High Street Dental Care

 

Please see below our results for May 2025

Have your say to improve your care

Thinking about your GP practice overall, how was your experience of our service?

121 responses

78% Very Good

18.3% Good

0.9% Neither Good nor Poor

0% Poor

1.8% Very Poor

We would like your feedback on the care or treatment we give you any time you visit your GP or have contact wiht the practice. It doesn't take long.

Put us to the test and tell us what is working and what we can improve. You can say what you think without giving your name and we will use the information to plan improvements to our services.

The NHS Friends and Family Test: www.nhs.uk/friendsandfamily

Please see below a few comments taken from April's feedback:

  • Doctor was very pleasant, little waiting time prior to treatment.
    Appointment on time and very helpful.
    Very polite and gave the injection with no issues.
    Friendly, efficient and helpful staff.
    I got a Same day appointment
    Friendly service
  • Always polite helpful and understanding always try to accommodate my needs as appropriate
    The young lady I spoke to to ask for an appointment was very helpful polite and courteous was a pleasure to speak to her
    Quick, very pleasant nurse very thorough good information.
    Receptionist very helpful
    Good and professional manner
    The front receptionists was very polite and helpful especially Gillian
    Sat and listen and made to feel understood my concerns
    I always get an appointment and always get the best treatment and care
  • Easily booked, prompt response when attending appointment. Nurse very welcoming, polite and friendly.
    Booking was good, appointment on same day. 
    Good communication Pleasant member of staff, made me feel comfortable,
    Always professional
    Ran on time. Helpful GP. She is the best. Explained why I was in pain and referred me for an ultrasound
    On time appointment
  • Efficient, polite and friendly
    Service was empathetic, friendly and professional.
    Excellent service needed appointment , diagnosis, and got treatment. All within 1 hour .
    Proactive. friendly. welcoming
    Appointment arranged next morning after the request strait In strait out job done
    On time conducted very professional
    Dr helped me with my illness
  • Appointment went to plan and the nurse was professional and efficient.
    Excellent and friendly service, no problem whatsoever!!!!! Thank you
    The standards are in a 100% category of which are consistent in this particular practice
    very satisfactory
    Smooth from start to finish of appointment.Warm welcoming manners of staff doctors nurse and even the reception staff as well
    Promt service
    Dr Garapatti is always very thorough, very efficient and friendly
  • Easy to sign in, was seen promptly without fuss and back at work in no time.
    Polite and helpful docter
    Always find an appointment when needed.
    He was very helpful explaining a great deal of things about my condition
    The staff are always friendly ,professional and had time to answer any questions you may have.
    Very good practice
    Very friendly with good knowhow
    Always great service
    Friendly but also efficient
    On time very professional
    Polite and didn't have a long wait
    Always try to get you seen
    Fast and efficient

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York Road Surgery

York Road, Rotherham, S65 1PW

  • 01709 836290
  • yorkroad.surgery@nhs.net
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