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Home > News > Friends & Family Test

Friends & Family Test Posted or Updated on 1 Apr 2026

NHS Friends and Family Test - High Street Dental Care

 

 

Forms response chart. Question title: Thinking about your GP practice overall, how was your experience of our service?. Number of responses: 81 responses.

85.2% VERY GOOD

8.6% GOOD

2.6% NEITHER GOOD NOR POOR

1.2% POOR

1.2% VERY POOR

 

We have enclosed some comments from March 2026.  Thank you to all our patients who have taken the time to complete our survey.

 always a very attentive and professional approach to the patient9

The nurse's appointment was carried out in a friendly and efficient manner and at the agreed time.
Good response of my appointment for a blood test
Good communication Listened to what I was saying. Understanding and through
Struggled to get through on the phone line to get an appointment. It is always very busy. Got there in the end tho. Appreciate they are busy and the staff there do a great job.
Very professional and treated with trepect and put at ease
Polite, friendly efficient.
Nurse was amazing she talk me through it all
We spoken doctor and understand what I went for
So friendly and helpful
Brilliant looked after my son
Every detail is given before the procedure and supported very much.
No problems all went well
In on time and received very good treatment and advice
Although it was not the Nurse's field of care.she was most helpful in her advice
We have always received the right response and best treatment when needed
Very little wait time once at the surgery. Good communication from surgery throughout in order to find a suitable appointment time in the constraints of Nurse’s surgery hours/days. Loved how the Nurse was very thorough in preparation for the appointment and talked me through the website regarding travel advice. She took the time to research about a medical condition on my record that didn’t have much detail. Gave me advice on what vaccines to have, check my wellbeing while administering them, and suggested steps to minimise DVTs during long haul flights.
Very efficient reception. Kept up to date with txt reminders and doctor put me at ease. Assistant also pleasant and efficient. Fully explained the procedure. No issues at all. Very satisfied.
She was very professional
Good communication, friendly and through
Appointment on time
Good appointment time wasnt waiting long and good service 👌
Efficient, friendly and caring
Good appointment time
My dr and nurse kept me super calm throughout my surgery I really like my dr calm speaking understanding and really makes art work out of stitches :)
Doctors and Receptionists deal with patients very calmly...
Best gp practice always listening and very good
The practise nurse listened to my concerns re my b.p., and sought advice from my g.p. regarding my medication.
Help ful
Given appt quickly after sfternoon phone call
The Receptionist was lovely sorting out I needed to see a doctor. I saw Dr Halim who was very kind and listened patiently to my problem and then explained how he could help me. He suggested Counselling and gave me the link to talk and also prescribed tablets. He asked me to come back in a month. I am so pleased to be getting answers to a long standing problem
Very efficient staff
Prompt service
The staff are very polite. And the doctor Was very professional.
Please with the service. Thank you great team
The Blood desk nurse is very very nice and the reception team as well.
Lovely to see a happy face. Professional, helpful and caring
Best GP practice

 

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York Road Surgery

York Road, Rotherham, S65 1PW

  • 01709 836290
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