Neighbourhood Health Survey Posted or Updated on 28 May 2026

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Tell us about your experience. The Neighbourhood Health Survey.
NHS England is running a survey to understand the experience of people living complex health and care needs and the experience of their unpaid carers.  Taking part in the survey is voluntary and all answers are confidential.
If you are invited to take part, you may be contacted by email, SMS or letter and sent reminders.
If you do not want to take part, please contact england.ices@nhs.net or 0800 0885370. You will need to provide your full name, date of birth and postcode.
For more information visit www.england.nhs.uk/contact-us/privacy-notice/how-we-use-your-information/public-and-partners/those-completing-surveys-or-questionnaires/ 
The National Data Opt Out does not apply to this survey. If you do not want to take part please contact us. The Department of Health and Social Care has confirmed that this survey is exempt. For more information visit the NHS England 'programmes to which the national data opt out should not be applied' web page.
The survey will be carried out by Ipsos UK on behalf of NHS England. An independent oversight group which includes members of the public, has provided support for confidential patient information to be accessed to identify and invite people living with complex health and care needs to respond to this survey.

The index will run as part of the National Neighbourhood Health Implementation Programme launched in July 2025 to support the development of neighbourhood health services across communities.  

The Index will measure the extent to which local health and care partners are providing joined-up, personalised, and proactive care and will enable teams to track and measure progress on health and care outcomes over time.  

The survey will focus on areas such as understanding an individuals current health and wellbeing, their confidence and ability to manage their own health, the extent to which services are effectively co-ordinated and joined up and how an individual’s health could be improved.

Survey respondents will consent to their survey data being linked to their health record and other data sets enabling patient experience to be triangulated with service utilisation and outcome data. This linked data can help inform future planning and service design across ICBs and within neighborhoods as well as supporting national benchmarking and identification of unwarranted variation.

Delivering the Neighbourhood Health Survey

The Neighbourhood Health Survey is currently conducted by Ipsos UK who act as a data processor on behalf of NHS England.

NHS England and Ipsos have obtained section 251 approval (of the NHS Act 2006 and Health Service (Control of Patient Information) Regulations 2002 (CAG reference: 25/CAG/0008)) for the survey. This provides a legal basis for patient information to be used to carry out the survey. 

However, potential survey participants will have the opportunity to opt-out of the survey prior to their personal details being passed to Ipsos UK. A dissent poster has been created to provide details for potential survey participants as to how they can opt-out.